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FAQs 2018-10-10T16:37:29+00:00

How long has LDA Creations been in business?

How long has LDA Creations been in business?

LDA Creations has been making custom gifts in small quantities for very special clients since 1987.

Why can’t I just order it from this website?

Why can’t I just order it from this website?

As you can tell from our home page, we take pride in our custom work. Everything we do is custom. Because of that you are not able to simply click on a product you want and order it. Your custom product needs to be developed. We look forward to working with you so it can be exactly what you need.

What kind of art files should I send? What is the best way to do that?

What kind of art files should I send? What is the best way to do that?

When sending logos or pictures to LDA Creations, make sure to upload high resolution .JPG images.

Art files can be sent to Brenda@LDAcreate.com. Attach images directly to your email or link the image over Google Drive.

What is your privacy policy?

What is your privacy policy?

We respect your privacy and hope that you find our privacy policy refreshingly simple.

All personal information entrusted to LDA Creations will not be sold or given away to anyone. We reserve the right to send emails or ‘snail mails’ that are directly related to our own products, but we promise not to do this ad nauseum. Any marketing email that we send will include a ‘remove me’ link.

What is the price for creating custom art for my custom products?

What is the price for creating custom art for my custom products?

We do not charge an art fee for LDA products!

Will you be able to give me a price over the phone?

Will you be able to give me a price over the phone?

We can price products on the phone for some items. Much of the time we need to see the art about which you are thinking before giving a price. This helps us  assess what will be involved in creating your products.

Are you able to reproduce my artwork exactly as I send it?

Are you able to reproduce my artwork exactly as I send it?

It is our goal to do exactly that.

Things that play a role in accomplishing that are as follows…

  • Images will look different on different substrates (products). Products have various ways of accepting the color that we apply.
  • In order to stay in a customer’s budget, we can alter the art so that it is more economical to produce. All art must be approved by our customer before we go to production.
  • When we receive images electronically (email etc.) the image you see you your monitor and the image that we see on our monitor can be two very different things; although they are usually fairly similar. To complicate things a bit more, not all printers are created equally. The image you print can be quite different than the one we print. The only way to overcome this issue is to put a printed image in the mail to us – Yes, “snail mail”. We will strive to create your product to match your image.
  • There are some processes and techniques we use that call on us to actually mix up color pigments and kiln-fire them onto ware. If you give us a Pantone number we will strive to hit that. There are numerous variables that contribute to the color that comes out of the kiln. We usually come pretty close, but we do not guarantee an exact match.

How do I get started with placing an order for a custom item?

How do I get started with placing an order for a custom item?

We look forward to working with you on your custom product!

We may be reached by telephone or email. You can even visit us at the Silver Lake Workshop in Dayton, Virginia!

t – 800-327-5532

e – Brenda@LDAcreate.com

a – LDA Creations

      2328 Silver Lake Road

      Dayton, Virginia 22821

Which ever communication method you use, we are looking forward to learning from you the following…

  • What product or product category are you considering?
  • What ideas do you have about the art for your product or product category? These can be very general or very specific ideas. Please email (or snail mail) these.

Our art team will provide for you some “visions” of what your product can be.

I do not have any artistic ability, but I still want something that will look nice. Can you help me?

I do not have any artistic ability, but I still want something that will look nice. Can you help me?

Sometimes customer come to us knowing exactly what they want. They send art that is sized perfectly and ready to go. Other customers have simply said, “I need an ornament with our church on it.”  We welcome both requests and everything in between. Our art team is adept at developing your ideas and finessing art so that it works well for any product we offer.